1 September 2022
Written by Leonardo Coppola
Choosing a new phone system is a daunting task.
With the explosion of cloud-based VoIP options, not to mention...
Any business depends on effective communication.
Constant communication is becoming more and more necessary...
An integrated cloud-based phone system is well suited to meet the needs of any business.
Now telecommuting among...
Maybe you are using an old Phone System and you want to change it.
These are the times of the digitalization and...
The world is running faster and faster, and to keep up with the needs of increasingly demanding customers, ...
You may be hesitant to switch your business phone system to the cloud, but there are many reasons why it makes...
Have you ever heard about the call recording feature in phone systems?
It is a common feature that can help you...
The last few years have been characterized by ever-increasing digitalization and revolution that has accelerated...
Have you ever think about to switch to a cloud PBX?
If in your company you still use a traditional, physical...
There is no doubt that teamwork is essential to the success of any business. No individual can do all the work...
A workflow is a process that helps teams achieve their goals more easily by connecting the right people to the...
Productivity is an ever-changing concept. What worked for you today won't necessarily work tomorrow. So, if you...
Are you thinking of changing your phone system?
Switching to a cloud PBX is fundamental for your company...
Our mission is always to put the customer at the center in everything we do and to simplify everyday work.
The cloud phone system is one of those tools that can make your life in the company a lot easier. It allows ...
Nowadays it is important to keep productivity high at work. Usually, most of us have productivity peaks, but...
Making a customer happy is really complicated but if you can, you will have a loyal person who will feel part of...
Every company needs a cloud phone system to carry out normal office activities such as calling customers and...
Nowadays, more and more efforts are made to create a peaceful and as healthy work environment as possible, which is...
The cloud PBX is spreading among companies, replacing the traditional PBX, also thanks to the increasingly...
The last few years have been characterized by an increasing digitalization and revolution that has accelerated the...
A crucial aspect that distinguishes great leaders is the ability to communicate clearly but also with empathy. A...
Team management in a hybrid work environment requires careful planning and clear communication because, being...
It seems like everything is moving towards the cloud these years and phone systems are no exception.Phone systems...
The last two years have highlighted the willingness of employees to seek more and more flexibility in the...
To get the most out of your customer service team, you need your employees to feel free to make decisions without...
By customer care we mean everything needed to help the customer before, during and after the purchase of a product...
The workflow means "work flow" and is used to identify the model of a process through its rationalization and...
Productivity and motivation are two related concepts: there is no productivity without motivation, and motivation...
Job burnout is a special type of work-related stress — a state of physical or emotional exhaustion that also...
The word "leadership" comes from the English "to lead" (lead, lead). Being a leader therefore means leading a...
Your phone system is one of the most important tools for your business. It allows communication between users...
When you hear the word "cloud", you might think of it as "complicated", but this is not the truth!Physical phone...
Imagine being able to finish each working day and be satisfied with everything you've accomplished. Work to the...
We have all worked as a team at least once and we know how to recognize the signs of a poor team that performs...
In the last 2 years, many countries have been the protagonists of an acceleration of the evolution of the world of...
In today's business environment, it seems impossible to find the time to solve all those tasks we have to...
Collaborative leadership defines a specific management approach in which leaders when the leaders of a company...
Tone of voice is how the character of your business comes through in your words, both written and spoken. It’s not...
Imagine turning on your computer, taking a look at the usual to-do list and realizing that you have more free...
The digitalization process of businesses has begun and has accelerated sharply with the onset of the pandemic in...
Our obsession is to always put the customer at the center of everything we do.
Are you thinking of moving to a cloud phone system? It is a smart choice.
With the cloud phone system, you can...
When we talk about leadership there are many factors to analyze, which have to do with ideas, but also with...
Customer support is not an easy job.
Agents must be patient, positive, and available at all times. The constant...
A cloud phone system uses the Internet protocol called VoIP to transit telephone traffic.
In the most popular VoIP...
In the past, carrying out complex daily activities with employees working remotely all over the globe would have been a...
When colleagues aren't physically in the same place, there may be fewer opportunities to foster interpersonal...
How can we work best and more productive, despite distractions, jobs, places different from our office and our usual...
2020 and 2021 represented years of great change. Many companies had to face and implement remote working in a hurry.
The world has transformed from a model focused on office work to one focused on remote working. Office work has given...
The pandemic has given a boost of life to the digitalization and technological development of companies but,...
In these almost 2 years, many companies have had to face and implement remote working in a hurry.This has led to a...
By now there are many communication methods and tools used in business environments and it is not obvious to think...
Digitalization is a great opportunity for companies and businesses: the opportunity to be able to provide a service...
Remote working is a flexible choice that today is highly sought after precisely because we have no other...
Making a customer happy is really complicated but if you can, you will have a loyal person who will feel part of your...
What is the most effective way to complete assignments in the corporate world?
One could be to automate and...
Imagine turning on your computer, taking a look at the usual to-do list and realizing that you have more free time than...
During the pandemic, remote working has become the crucial point of our thoughts because it has allowed us not to...
Customer care is all that is needed to help the customer before, during and after the purchase of a product or...
Any project or activity (both internal and external to the company) requires preparation and organization to create...
Working remotely has optimized work organization and improved the efficiency, productivity and fulfillment of our...
The tone of voice is the way in which a company communicates its personality through words. Just as we choose the...
An entrepreneur today can be considered a hero, because he faces many problems.
When it comes to managing a company,...
Are you an entrepreneur and want to optimize communication and business management?
Voxloud has the perfect solution...
Many are wondering about the future of offices. According to Pew Research study conducted in the United States, more...
Cloud phone systems take advantage of VoIP (Voice over Internet Protocol). These systems allow you to use the Internet...
Remote working, the innovative way of working from home, by the sea, in the mountains, in a café… wherever you want.
Find out the difference between having a cloud phone system and the customer satisfaction.
In reality these two...
In 2021, in a context of increasing digitalization, it is important that every company has the technological tools to...
The period we are experiencing (COVID-19, remote working) has made possible many business processes that are...
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