The workflow means "work flow" and is used to identify the model of a process through its rationalization and subdivision into several (tasks) with the aim of optimizing activity, performance and making the use of resources more efficient.
Simplifying business workflows increases efficiency and productivity, and this allows you to get more tasks done quickly.
Free your time and energy and focus on the critical aspects of your business without neglecting small, but precious, tasks to complete.
Here's how to streamline your workflows with these best practices:
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Quick Links
1 - Manage your teams with project management platforms 2 - Take advantage of chatbots 3 - Use time tracking software 4 - Automate marketing campaigns 5 - Voxloud phone system
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1) Manage your teams with project management platforms
Manage projects and collaborate with your team, business partners, etc. it involves a lot of work, from the planning stage to implementation and evaluation.
Digital project management uses technological innovations to improve the project management process.
The project manager should evaluate modern project management tools and software for their relevance, ease of implementation and ease of learning.
Simplify your project management with platforms like Trello.
Trello lets you organize your projects and tasks, including assigned people, deadlines, etc., and see them all in one dashboard.
The tool also offers app integrations to strengthen communication, analytics and other aspects of your team.
To further strengthen your team's collaboration, use reliable software for your video conferences, seminars and meetings for much-needed audiovisual interactions.
These tools are not only practical for hosting events online, they can also help companies operate remotely with just a few clicks.
2) Take advantage of chatbots
Replying to multiple requests from potential customers can be time-consuming.
Chatbots give preset answers to common questions and converse naturally like humans do. They can even respond instantly, 24/7.
Let's say you are in the coaching industry and a visitor wants to enroll in your life coach certification programs.
Your bot can request preliminary details, such as the person's name and preferred management package, and pass them on to your agents.
If your customer asks about your services, your Intercom bot can study past chats, provide appropriate answers, and forward unrecognized questions to the right staff.
By using chatbots, you can focus less on initial inquiries and sales interactions and more on complex concerns and qualified leads.
3) Use time tracking software
Manually tracking the attendance of your staff takes immense time and effort - the more employees, the longer it will take you to complete the working hours calculation.
Simplify this task with time tracking software tools like Time Doctor.
Time Doctor monitors the total amount of working time of your staff. It also provides detailed daily and weekly reports with web and app usage, project and customer analysis, etc.
It can take screenshots at set intervals, remind employees to take breaks, invite employees to pass screen idle time, and more.
For payroll purposes, the tool allows you to verify time sheets, customize payment periods and currencies, and integrate with your payroll software systems, among other features.
With time tracking tools like Time Doctor, you simplify attendance and productivity tracking to support your payroll needs.
4) Automate marketing campaigns
Running marketing campaigns helps increase brand awareness and entice customers to accept your sales offers, but it also consumes time and effort.
Automate these campaigns to improve your efficiency. Use platforms with automation capabilities, such as Hubspot or Active Campaign for email marketing.
Set up customer triggers or activities (like cart abandonment), schedule email delivery, etc.
5) Voxloud phone system
The cloud phone system is the perfect solution to communicate and work better, especially in remote working. Thanks to the absence of wires and devices, you will not need installation technicians who will come to the office, just do everything online and activate everything in 59 seconds.
The cloud phone system is perfect for employees who work remotely but also for office workers, allowing them to make/receive calls anywhere and anytime. You read that right: your phones and phone lines are no longer tied to your physical location/office.
Your employees can make calls from another city or state on their own, always keeping the same number and customers will continue to see the same number.
If employees work both in and out of the office, with Voxloud they can always have their phone systems with them.
For example, a figure like the salesman who works in the office and travels often, can manage his days freely, always having his phone system in his pocket. He can either use an app on his smartphone to make receive calls, or use the phone system in the office or from a desktop app.
Just to give an idea, here is a preview of the advantages of our phone system:
- You can work anywhere without geographical restrictions
- Activation in 59 seconds, without technicians or installers
- Organize team video conferences
- No hidden costs, one simple bill
Do you finally want to enter the era of the cloud and digitalization? Traditional phone systems are now part of an intuitive and smart era. Click here and talk to one of our experts👇
