11 May 2022
Written by Leonardo Coppola
There is no doubt that teamwork is essential to the success of any business. No individual can do all the work...
A workflow is a process that helps teams achieve their goals more easily by connecting the right people to the...
Are you thinking of changing your phone system?
Switching to a cloud PBX is fundamental for your company...
Nowadays, more and more efforts are made to create a peaceful and as healthy work environment as possible, which is...
The cloud PBX is spreading among companies, replacing the traditional PBX, also thanks to the increasingly...
Are you thinking of moving to a cloud phone system? It is a smart choice.
With the cloud phone system, you can...
When we talk about leadership there are many factors to analyze, which have to do with ideas, but also with...
Customer support is not an easy job.
Agents must be patient, positive, and available at all times. The constant...
The world has transformed from a model focused on office work to one focused on remote working. Office work has given...
To get the most out of your customer service team, you need your employees to feel free to make decisions without...
The pandemic has given a boost of life to the digitalization and technological development of companies but,...
In these almost 2 years, many companies have had to face and implement remote working in a hurry.This has led to a...
By now there are many communication methods and tools used in business environments and it is not obvious to think...
Digitalization is a great opportunity for companies and businesses: the opportunity to be able to provide a service...
Remote working is a flexible choice that today is highly sought after precisely because we have no other...
One of the most difficult choices is that of choosing the mobile network operator. Figure out which one is right...
These last 18 months have accelerated the adoption of innovative tools.
Small businesses need to be as...
Did you know that there is a cloud phone system feature that allows you to record calls?
It may seem strange to...
When it comes to cloud phone system speed and ease of use you must always start from a basic premise: there...
The digitalization of businesses has accelerated sharply with the onset of the pandemic in 2020. We no...
Today I want to talk to you about how an SME managed to speed up the process of evasion of its customer care...
In the last year and a half, smart working has completely upset our habits. We went from working in the...
