Working remotely has optimized work organization and improved the efficiency, productivity and fulfillment of our collaborators.
In 2021, I thought about the "good habits" to implement to make remote working even more effective.
And I came to the conclusion that everything goes through proper communication.
I have specifically identified 3 fundamental steps that will allow you to get the best out of your employees.
First step: learn to listen
The very first step you need to take to improve internal company communication is to listen to your employees.
Listening is the key that opens the door to truly effective communication, thanks to which your team will become more and more productive and open to discussion.
During meetings, try first of all to pay attention to what your collaborators have to say, and only then express your opinion and point of view.
It is a fundamental attitude for:
- Express respect
- Earn their trust
- Establish a climate of collaboration
It also allows you to more easily bring out concerns or problems related to certain tasks or customers that would otherwise be difficult for you to realize.
Second step: prefer short communications
In setting up "remote" communication there are two ways:
- Extremely long videoconferences
- Short, concise meetings that get straight to the point
Time is precious for everyone, and it is even more so in a remote working regime, when each of us manages our work routine in a different way.
In addition, the average attention threshold has now decreased, and this is even more true when you are in front of a screen.
Hence, organizing video meetings may not be the best choice. The risk is that participants will soon lose focus and the meeting will become a waste of time.
For this reason my advice is the following: favor short communications.
A precise, targeted communication that goes straight to the point ensures that others really listen to you and perfectly understand the message you want to convey.
Third step: encourage your employees to ask for clarification
Sometimes we think we are expressing a concept in a simple and linear way and instead it is not so.
Or we simply assume that our audience has knowledge that they may not yet have.
After each meeting with your team it is therefore appropriate that you give space to questions.
Encouraging your employees to ask for clarifications and additional explanations is a fundamental step for excellent corporate communication:
- It allows them to get involved
- It offers you the opportunity to highlight essential concepts
- Gives the group the opportunity to work better
- Reduces the chances of making mistakes due to misunderstanding
Step Bonus: Choose the right tools
All the strategies listed above are efficient but are useless if you do not have the appropriate technical tools. In the age of remote working it is important to equip your team with the right means, so that communication is fast and immediate. This allows you to:
- Facilitate teamwork
- Improve internal coordination
- Facilitate the exchange of important information
- Improve communication with customers
A key feature to consider when choosing your communication tools is ease of use, so that none of your employees have problems understanding and managing how they work.
Voxloud has created a unique cloud phone system that is extremely easy to use… and is activated in just 59 seconds!
The Voxloud phone system allows you to work from anywhere, handling different employees from every part of the world.
Here you can find some advantages of the Voxloud phone system:
- You can work anywhere without geographical restrictions
- Activation in 59 seconds, without technicians
- You only pay for the features you use
- No hidden costs
- There are no penalties
- No maintenance
- A single fixed fee
In addition, with Voxloud your communication is at your fingertips: just download the app on your tablet, smartphone or PC and you can easily manage all the channels of your corporate communication from there.
Simple, fast, essential.