A crucial aspect that distinguishes great leaders is the ability to communicate clearly but also with empathy. A good leader must be able to communicate with their goals and values in order to understand the whole team.
Let's explore 4 ways great leaders communicate differently than others. These are 4 tips that you can put into practice right away and that will make your company more productive and efficient.
1. Always communicate directly and transparently
Often management examples become frustrated when members of their team ask them questions about thorny related issues or issues (such as innovations that have been going on for some time or even unsatisfactory business results).
Rather than being as sincere and transparent as possible, many leaders opt for options such as avoiding communication altogether, responding trivially, or even simply sidetracking and changing the subject.
Unfortunately, they don't understand that being untruthful is a real breach of trust that could have negative consequences on relationships.
While it's easy to see transparency as a "good feeling," it's also important to recognize that it also has positive feedback from the executive's point of view.
Parool Shah, Vice President of Brand Communications, insists that while often participating in projects with sensitive, high-level information, he strives to provide as much transparency as he can, in part because it leads to better business outcomes.
He reflects on one example in particular:
By involving employees during the initial NDA cycle, they are able to participate in conversations, conception and messaging right from the start. They have a deeper point of view and a more in-depth knowledge regarding the drafting of internal documents and communications from colleagues.
The team commented that because they are part of the strategic planning, they also feel more involved in the development and success of the project. Everyone becomes a leader when he "owns" a part of the project ".
- Listen and build relationships of trust
Leaders are communicators, they have a sincere desire to understand the thoughts and concerns of the people they work with.
If you make the most of listening, you can show that you know how to give space to employees and that you have their needs at heart. If your listening is active, therefore really oriented towards understanding the other person, you can bring your team to an ever-increasing level of harmony and team.
- Trust your team
Valuing a person is tantamount to telling them that you have recognized their competence or ability. It therefore means putting it in a position to place this competence or ability at the service of the whole team. However, this must apply to every single member of the team and everyone, without exception, must be aware of the strengths and weaknesses of the others. Also and above all the leader.
It is a very important step because it creates trust, and trust is the basis of collaboration.
- Great leaders clearly communicate goals and tasks
One of the most important tasks for any leader is to show their employees clear direction.
Too many leaders fail to communicate clearly - some don't really know what they want, others demand A when they actually have B.
If your actions inspire others to dream more, learn more, do more and become more, you are a leader.
What you need to do is speak clearly, with conviction, coherence and charisma to your collaborators. Jennifer Utz Ilecki, Vice President, Buzz Marketing & Global Partnerships, Marriott International also stresses the importance of considering the different ways people perceive information when discussing goals or duties with their team:
It is my job, as a manager and department head, to share important information in a variety of ways to prepare my team for success. This means not only communicating verbally, but also including visual material with which to present the information and, in some cases, helping the team to experience it through off-site activities.
For example, when mine is considering a new intervention opportunity, going to the place to see the environment in which we will work helps to get everyone to agree much faster, compared to talking about it all from the office, not being very clear about the situation.
In fact, the best executives don't just give orders or give vague directions. On the contrary, they realize that communicating appropriately is one of the most important things they do, so they take the time to do it correctly.
Leaders should understand the value of education and skill set development, cultivate talent within the workforce, and be able to identify and mentor individuals who could become the leaders of the future.
So far we have given you some tips that will help you manage your team more concretely and achieve better and better results in the long term.
Now is the time to make team communication more effective. Like?
Using tools that connect you even more to your team and allow you to work independently from all over the world without the use of bulky devices: the Voxloud phone system.
The Voxloud phone system allows you to work from anywhere, handling different employees from every part of the world.
Here you can find some advantages of the Voxloud phone system:
- You can work anywhere without geographical restrictions
- Activation in 59 seconds, without technicians
- You only pay for the features you use
- No hidden costs
- There are no penalties
- No maintenance
- A single fixed fee
Simple, intuitive, smart!