21 April 2022
Written by Leonardo Coppola
Productivity is an ever-changing concept. What worked for you today won't necessarily work tomorrow. So, if you...
The cloud phone system is one of those tools that can make your life in the company a lot easier. It allows ...
Nowadays it is important to keep productivity high at work. Usually, most of us have productivity peaks, but...
Making a customer happy is really complicated but if you can, you will have a loyal person who will feel part of...
Every company needs a cloud phone system to carry out normal office activities such as calling customers and...
The last few years have been characterized by an increasing digitalization and revolution that has accelerated the...
A crucial aspect that distinguishes great leaders is the ability to communicate clearly but also with empathy. A...
Team management in a hybrid work environment requires careful planning and clear communication because, being...
It seems like everything is moving towards the cloud these years and phone systems are no exception.Phone systems...
The last two years have highlighted the willingness of employees to seek more and more flexibility in the...
To get the most out of your customer service team, you need your employees to feel free to make decisions without...
By customer care we mean everything needed to help the customer before, during and after the purchase of a product...
The workflow means "work flow" and is used to identify the model of a process through its rationalization and...
Productivity and motivation are two related concepts: there is no productivity without motivation, and motivation...
Job burnout is a special type of work-related stress — a state of physical or emotional exhaustion that also...
The word "leadership" comes from the English "to lead" (lead, lead). Being a leader therefore means leading a...
Your phone system is one of the most important tools for your business. It allows communication between users...
When you hear the word "cloud", you might think of it as "complicated", but this is not the truth!Physical phone...
Imagine being able to finish each working day and be satisfied with everything you've accomplished. Work to the...
We have all worked as a team at least once and we know how to recognize the signs of a poor team that performs...
In the last 2 years, many countries have been the protagonists of an acceleration of the evolution of the world of...
In today's business environment, it seems impossible to find the time to solve all those tasks we have to...
Collaborative leadership defines a specific management approach in which leaders when the leaders of a company...
Tone of voice is how the character of your business comes through in your words, both written and spoken. It’s not...
Imagine turning on your computer, taking a look at the usual to-do list and realizing that you have more free...
The digitalization process of businesses has begun and has accelerated sharply with the onset of the pandemic in...
