16 February 2023
Written by Leonardo Coppola
Choosing a new phone system is a daunting task.
With the explosion of cloud-based VoIP options, not to mention...
Any business depends on effective communication.
Constant communication is becoming more and more necessary...
An integrated cloud-based phone system is well suited to meet the needs of any business.
Now telecommuting among...
Maybe you are using an old Phone System and you want to change it.
These are the times of the digitalization and...
The world is running faster and faster, and to keep up with the needs of increasingly demanding customers, ...
You may be hesitant to switch your business phone system to the cloud, but there are many reasons why it makes...
Have you ever heard about the call recording feature in phone systems?
It is a common feature that can help you...
The last few years have been characterized by ever-increasing digitalization and revolution that has accelerated...
Have you ever think about to switch to a cloud PBX?
If in your company you still use a traditional, physical...
There is no doubt that teamwork is essential to the success of any business. No individual can do all the work...
A workflow is a process that helps teams achieve their goals more easily by connecting the right people to the...
Our mission is always to put the customer at the center in everything we do and to simplify everyday work.
A crucial aspect that distinguishes great leaders is the ability to communicate clearly but also with empathy. A...
Team management in a hybrid work environment requires careful planning and clear communication because, being...
The last two years have highlighted the willingness of employees to seek more and more flexibility in the...
By customer care we mean everything needed to help the customer before, during and after the purchase of a product...
Job burnout is a special type of work-related stress — a state of physical or emotional exhaustion that also...
Your phone system is one of the most important tools for your business. It allows communication between users...
When you hear the word "cloud", you might think of it as "complicated", but this is not the truth!Physical phone...
Imagine being able to finish each working day and be satisfied with everything you've accomplished. Work to the...
Every company needs a cloud phone system to carry out normal office activities such as calling customers and...
We have all worked as a team at least once and we know how to recognize the signs of a poor team that performs...
In the last 2 years, many countries have been the protagonists of an acceleration of the evolution of the world of...
In today's business environment, it seems impossible to find the time to solve all those tasks we have to...
Collaborative leadership defines a specific management approach in which leaders when the leaders of a company...
Tone of voice is how the character of your business comes through in your words, both written and spoken. It’s not...
Imagine turning on your computer, taking a look at the usual to-do list and realizing that you have more free...
The digitalization process of businesses has begun and has accelerated sharply with the onset of the pandemic in...
Our obsession is to always put the customer at the center of everything we do.
Are you thinking of moving to a cloud phone system? It is a smart choice.
With the cloud phone system, you can...
When we talk about leadership there are many factors to analyze, which have to do with ideas, but also with...
Customer support is not an easy job.
Agents must be patient, positive, and available at all times. The constant...
A cloud phone system uses the Internet protocol called VoIP to transit telephone traffic.
In the most popular VoIP...
In the past, carrying out complex daily activities with employees working remotely all over the globe would have been a...
When colleagues aren't physically in the same place, there may be fewer opportunities to foster interpersonal...
How can we work best and more productive, despite distractions, jobs, places different from our office and our usual...
2020 and 2021 represented years of great change. Many companies had to face and implement remote working in a hurry.
The world has transformed from a model focused on office work to one focused on remote working. Office work has given...
To get the most out of your customer service team, you need your employees to feel free to make decisions without...
The pandemic has given a boost of life to the digitalization and technological development of companies but,...
In these almost 2 years, many companies have had to face and implement remote working in a hurry.This has led to a...
Digitalization is a great opportunity for companies and businesses: the opportunity to be able to provide a service...
Remote working is a flexible choice that today is highly sought after precisely because we have no other...
Making a customer happy is really complicated but if you can, you will have a loyal person who will feel part of your...
What is the most effective way to complete assignments in the corporate world?
One could be to automate and...
Imagine turning on your computer, taking a look at the usual to-do list and realizing that you have more free time than...
Customer care is all that is needed to help the customer before, during and after the purchase of a product or...
Any project or activity (both internal and external to the company) requires preparation and organization to create...
Working remotely has optimized work organization and improved the efficiency, productivity and fulfillment of our...
The tone of voice is the way in which a company communicates its personality through words. Just as we choose the...
An entrepreneur today can be considered a hero, because he faces many problems.
When it comes to managing a company,...
Are you an entrepreneur and want to optimize communication and business management?
Voxloud has the perfect solution...
Many are wondering about the future of offices. According to Pew Research study conducted in the United States, more...
Cloud phone systems take advantage of VoIP (Voice over Internet Protocol). These systems allow you to use the Internet...
Remote working, the innovative way of working from home, by the sea, in the mountains, in a café… wherever you want.
Find out the difference between having a cloud phone system and the customer satisfaction.
In reality these two...
In 2021, in a context of increasing digitalization, it is important that every company has the technological tools to...
The period we are experiencing (COVID-19, remote working) has made possible many business processes that are becoming...
...
Working from home was our salvation to continue working safely in the last 18 months.
This has led to a change...
One of the most difficult choices is that of choosing the mobile network operator. Figure out which one is right...
These last 18 months have accelerated the adoption of innovative tools.
Small businesses need to be as...
We firmly believe in one thing: the only way to improve and progress is to go further.
Beyond our expectations,...
The pandemic has given a boost to the digitization and technological development of companies but, despite...
In this period, there are those who are trying to understand how to manage calls away from the office… and...
Once, carrying out more or less complex daily activities with employees working remotely all over the globe...
How can we work better, despite distractions, interruptions?
The solution is using some tools!
It may sound...
In the field of trade and sales, one of the main goals is to find new customers by doing lead generation on a daily...
We can say that remote working has totally changed the way we work.
Many entrepreneurs, myself included, are...
If you are opting for a phone system that uses the internet, you will surely have heard of the simplicity and ...
When it comes to cloud phone system speed and ease of use you must always start from a basic premise: there...
In the last year and a half, smart working has completely upset our habits. We went from working in the...
